Elisabeth Baretta´s profile

Reviews (2)

Monde Du Tabouret

order delivered in 2 days

We had delivery of the two red bar chairs in 2 days, easy to put together and wonderful quality. VERY SATISFIED!

INFURN.com

WATCH OUT FOR THIS COMPANY

I ordered and PAID for 2 white bibendum Eileen Grey replica chairs on the 26th of august. Have been contacted by their (actually friendly!) team multiple times after angry mails and despite promises of delivery still have received nothing. On the
30th of december I wrote them a mail that clearly states that unless they are able to deliver the chairs the week of the 25th of february I request a full refund. Poor mr. [name removed] from their support team answered me by phone and mail that they can only offer me an 80% refund because their agreement states that you have to cancel within 7 days to get a full refund. 6 months! of waiting is considered normal by this company?
Honestly, I have ordered multiple times by other internet companies selling replica furniture and always received the furniture before the set time. I actually believe that INFURN has no furniture to sell. Therefore my fellow internet buyers, WATCH OUT FOR THIS COMPANY. To the poor people working for this company, I wish you strength!
My bank is now looking into the matter and I have contacted my lawyer.

Ove Eglund, Can Aksel, Guido Courtois, Elisabeth Barettaand Stopinfurn.com found this review useful

26 February 2013

Reply from Designfurn LTD (infurn.com)

Dear Ms Baretta,

Further to our discussion yesterday with respect to your order,

We are sorry that the delivery of your goods have taken longer than expected due to the reasons explained.

The new planned delivery date is : week of 25/03/13 and thank you for deciding to wait for now.

Kind Regards
Valerie - Customer Services Adviser.

Elisabeth Baretta´s profile

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Elisabeth Baretta
Reviewer
1963
United Kingdom

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