Ordered some bed linen. After around 6 days nothing, got in touch by e mail and wanted to cancel order. But just like the other reviewers - it had apparently just left the warehouse. (how convenient) Waited another week and I was told to refuse delivery and send it back via hermes. Hermes arrived with it eventually. He didnt know what to do and put it back on van. Next day i was out it was re-delivered to neighbours. Had to pay over £10 to send it back as neither linens limited or hermes wanted to pay. Must have sent about 15 e mails but got fobbed off or they didnt reply for days.
Waited for refund which never came. Luckily paid with paypal so they eventually got me a refund but lost out on postage.
If you ring them 9 out of 10 times you get answer machine without option to leave message. USELESS COMPANY. WISH I HAD READ THE REVIEWS BEFORE I PLACED AN ORDER. I URGE YOU NOT TO USE UNLESS YOU LIKE BANGING YOUR HEAD AGAINST A BRICK WALL.
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