I withhold Complete Aquatics with high regards, there customer service is second to none. When I got in contact with Complete Aquatics when seeking a new aquarium, I wanted someone who could prescribe an aquarium with corresponding accessories specific to my needs. I spoke to a gentleman named Chris who dealt with my order promptly and efficiently, he had all the time in the world for me (45 minutes on the phone!). As I’m quite a novice when it comes to aquariums, he gave me allot of tips, ideas and recommendations for my newly commissioned aquarium which I purchased directly from complete aquatics. Advice varied from landscaping ideas to livestock and the initial setup process for the aquariums (very helpful indeed!).
The order and delivery was seamless; delivered within three working days from date of purchase. Prior to delivery, Chris gave me a courtesy call to give me a confirmed date and time for the delivery.
As I had ordered an array of accessories to compliment my aquarium, they threw in some extra premium freebies to supplement my order which was rather generous. Everything I needed to get me started.
Overall, I highly recommend this company. They provide excellent customer service, professional advice and a brilliant aftercare service – I shall be purchasing my supplies from these guys in the future.
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