Tanya Romanovich´s profile

Reviews (1)


Expected the worst, turned out to be fine.

I bought a Groupon voucher for a 100-page leather bound book by Printerpix in late 2012. When I decided to use it I spotted that expiry date in the voucher was different to the one mentioned in the fine print. The latter stated my voucher had expired. I emailed the company and waited for a while. Meanwhile I happened to read reviews about the company and got horrified, not a single positive comment. I was about to throw away the voucher and not to waste my time. But the I thought 30 euros was too much to just give away to Groupon. Fortunately enough I got a very nice and professional email from Printerpix customer service team ( waiting time -5 days) assuring me that my voucher's date got extended. I went ahead with the book. I found it very inconvenient that I had to be online all the time while I was making it and thats the reason I will be reluctant to use it again in future. My book arrived around 3 weeks later. I didnt expect an exceptional quality of pictures, though my camera is very good. None of those companies dealing with Groupon and similar deals companies are great, so I never expect super quality for a penny. I wont be using Printerpix if I need something of a higher standard or a special present, but for my personal use it's just fine.

Tanya Romanovich´s profile

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Tanya Romanovich
Killaloe, United Kingdom