Jennifer Jones´ profile

Reviews (1)

First Furniture

Deceitful seller

I did a lot of internet research on white wooden headboards. I didn't want a stone white or off white. First Furniture labelled their headboard as white, it came up in search engines as white. When I bought it my emailed receipt said white as well as the web site. When the box arrived it was labelled stone white.

When I rang First Furniture I was told "tough luck", if you click lower down on the page and open the Description, in the text it says Stone White., but not against the picture. You may return it by your courier at your cost but we (First Furniture,just put up the manufacturer's description. This is a lie, the manufacturer's box is labelled "Stone White" and on other web sites the same model is described in the title against the picture as "Stone White". I was obviously not the first customer to complain and they couldn't care less or bother to alter the description against the picture.

DO NOT BUY FROM FIRST FURNITURE, they knowingly mis-describe items and will not take them back unless you pay transport for heavy beds, etc.

Jennifer Jones´ profile

profile image of Jennifer Jones
Jennifer Jones
United Kingdom