I did a lot of internet research on white wooden headboards. I didn't want a stone white or off white. First Furniture labelled their headboard as white, it came up in search engines as white. When I bought it my emailed receipt said white as well as the web site. When the box arrived it was labelled stone white.
When I rang First Furniture I was told "tough luck", if you click lower down on the page and open the Description, in the text it says Stone White., but not against the picture. You may return it by your courier at your cost but we (First Furniture,just put up the manufacturer's description. This is a lie, the manufacturer's box is labelled "Stone White" and on other web sites the same model is described in the title against the picture as "Stone White". I was obviously not the first customer to complain and they couldn't care less or bother to alter the description against the picture.
DO NOT BUY FROM FIRST FURNITURE, they knowingly mis-describe items and will not take them back unless you pay transport for heavy beds, etc.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
Hi there, it looks like we're having trouble getting you logged in.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
Hi there, it looks like you still haven't activated your account.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.