I have bought a few things from Cologne and Cotton over the years - from one of the the shops and then online.Obviously the 'shop' experience was more personal, but there are plenty of online shops where I feel more 'welcome', wanted and recognized. I have never had a 'personal' message and unlike other shops,there is no reward (except in the sale) such as free postage or a loyalty scheme.Lovely goods which I have always been satisfied with, but like dealing with a wet fish.
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