Malcolm Marchant´s profile

Reviews (2)

Mr Memory

no problems, part ordered arrived as expected

no problems with this order part was described and arrived as expected , without any need to process any more communications

Guitarbitz Guitar Shop

customer services was disgusting and will never return to that shop

i will not say any more on this subject

25 February 2013

Reply from Guitarbitz Guitar Shop

Hi Malcom. Thank you for your review. I am sorry, but we do not know why you have left this review, you seemed very happy at the time of your purchase of a guitar and amp package and have not made us aware of any problems.

We pride ourselves in our customer service standards in our shop and online. We always try to go the extra mile for our customers. We would not have been nominated for the MIA Best Independent Retailer 2 years running as one of the top 10 retailers in the UK if it wasn't for our ethos of high customer care.

If you have had any issues with the guitar, amplifier or any of the accessories, please let us know.

Otherwise we would be grateful of some constructive criticism on why you have left this review.

Many thanks

Guitarbitz Guitar Shop

Malcolm Marchant´s profile

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Malcolm Marchant
United Kingdom