I found the service given by Furniture@work to be very good. the staff were pleasant, the products that I ordered were in stock and the delivery was right on time but one of the boxes must have taken a bash at some point. I noticed, after the shipment was signed for, that the leg of one chair had broken through the box and was slightly scuffed . When I assembled the chair, I also found that one of the leather arm rest pads had broken off. I expect that Furniture@work would have replaced this if I had complained but I needed this chair so I glued this pad back on to save the hassle of returning it (seems to have worked ok). I think this is more a fault with the shipping company than Furniture@work. I would use Furniture@work again and recommend them to friends but I would also recommend they carefully check the packaging and do not accept it if it's damaged.
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