Delivery was fine and everything seemed good until I attempted to put the flush together and realised the refill tube was missing which meant I could not install the toilet. I called customer services and they agreed to send one but it will not be with me for 48 hours which puts my schedule out completely. My fault I suppose as should have checked everything immediately but as the bag was sealed I wrongly assumed everything would be there. Also, £35 for delivery is way too high, only ordered because this was one of the few toilets I could find that will fit easily into my existing plumbing. My tip would be to carefully check you have everything you need before you start installation (luckily I did).
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