We ( my wife & I )were tempted by the £125 and set about switching from HSBC to First Direct (also part of HSBC !!!)
Tried setting up a Joint Account - What a hassle - I have read all the comments here - will stick where we are - after all most of our banking is online.
If HSBC have been happy with us having a Joint Account for 23 years why should we now have the expense of getting certified copies of passports to switch to their First Direct branch??
Cannot understand why they get a few good reviews (posted by employees??!!)
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