Customer´s profile

Reviews (1)

Garden XL

fast, easy,and professional with excellent customer service

my daughter was excited that she finally could get a pair of wellington boots(not just any pair of course). as a Google and eBay search began Garden XL offered the best value. Lets face it every pound counts right. I ordered them late on a Friday evening they were delivered on the Monday at a neighbors house my young daughter after school checked that evening via there parcel tracking service and it said that they had been delivered. I then dealt with tears and a very angry child who thought someone had stolen her wellies. The not so bright delivery man did not put a card through the door to say that he left them at a neighbors house. anyway i phoned Garden XL AND EXPLAINED THE ABOVE MENTIONED SITUATION and they said that they would send another pair out. put down the phone and then my neighbor knocks on the door with the wellies. So i then phoned Garden XL and said no need to send replacement as they were left at neighbors house .

Customer´s profile

profile image of Customer
Customer
Reviewer
United States

About