Where to start ?? we were swapped over to chess without our consent fro Gezzer (another Joke company) since then it has been a complete nightmare, it has been very very stresfull and at times quite upsetting.
There staff are the most rude and ignorant i have ever had the missfurtune in dealing with, arrogant would be a understatment !!!.
Ask to speak to a manager and there is never one there or they are busy, ask for them to call you back it never happens.
I have never had one single bill that is correct yet, i am being charged a manual payment charge because i refuse to give them my bank details (would you).
After months of arguing over the length of my contract (its a 12 month contract) which i gave them notice to quit, they have finally agreed i only have a 12 month contract luckily because i have a written contract (would have had even more trouble if i hadnt), they are now blocking my move back to BT having canceled my contract with them twice.
I dont beleave any person on here praising them is real or does not work for the company.
It will be the biggest mistake of your life if you sign up to this company, DONT.
Marks out of 10 = minus 10000. in nearly 40 years in business i have never experienced anything like it.
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