I have used Housetrip twice and found them to be a highly accessible company who you can actually speak to on the phone if necessary. I have made mistakes with bookings and changed my mind and asked to re -book. Communication by phone was readily available and I was refunded quite quickly and kept fully informed of the process. The quality of this Rome apartment was outstanding in every way and top class value for money. The hosts on both occasions of using Housetrip, have been really warm and helpful. I would have no reservations about using this company again and again. Thank you!
The shoes I ordered arrived the next day as advertised. My need to communicate over the telephone re returning one pair was superb. There was no lengthy waiting nor a series of numbers to press regarding the order. Absolute direct communication which is so refreshing! The member of staff was polite, clear speaking and very helpful. I would very much recommend Shoetique to friends and family.
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