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Reviews (1)

First Furniture


Ordered a bed and mattress. Delivery very quick although it came in 3 separate deliveries over 2 days with 2 different couriers?. Had to contact sellers and couriers because of the confusion? First came the side rails for the bed, the courier says he was not insured to bring it into my house and on unpacking the next day, one of the side rails had paint missing marks! The mattress came later on the same day but the plastic covering was torn in several places and as it had been raining all day and the one delivery man dragged it of his van and dumped it in my hallway, on inspection it was soiled in 4 places!! I informed the company who said I could upload photos and they MAY be able to get some money knocked off from the couriers, The following day the remainder of the bed arrived ,by which stage I was so stressed out I decided to just keep it and bought some upholstery cleaner for the mattress and got most of the marks off. Lesson learnt, pay peanuts, get monkeys, although the mattress was not cheap. Too much hassle to send back but would not recommend! I needed the bed quickly and yes it did arrive quickly but the couriers were not helpful or caring regarding the treatment of the goods they were transporting!!

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United Kingdom