Mark Harmon´s profile

Reviews (2)

BudgetAir.co.uk

Reliable as the major players but cheaper. What more could you want?

I found Budgetair.co.uk through Skyscanners a price comparison website. I was a bit suspicious when finding them £60 cheaper than the 3 major players, such as Expedia. As after all as the proverb goes "No such thing as a free lunch" But for the price I thought I bite the proverbial bullet and book, and I am glad I did as the flight went without a hitch. Their have been a few people who had issues with customer service, I did not have an issue, as I made a mistake on the return date selecting the wrong month. A quick phone call to customer services sorted out the issue and only flight price difference was charged (probably because I called straight after hitting submit so was not in the main system) , This I was happily surprised about because I read the T&Cs and expected to pay the amendment charge but even after that it would of been £10 cheaper than the main rivals.

So will I be using them again? Well yes I will, just as reliable as the major players and cheaper. What more could you want

Regards

Mark Harmon

Auto Europe UK

9th year of using Auto Europe.. and still the cheapest and will continue to use them

Well as the sentence above states I am a regular customer and throughout those 9 years only, hiring cars from Finland in Feb and Germany other times of the year.

Reading other recent reviews they had problems with cars hired from Northern Europe, I have had one myself one problem two years ago and that was because the car supplied did not have an engine block heater needed for temperature below minus 25ºC. This was solved by talking to the car supplier (Europcar) and further sorted out by customer services on my return to the UK, which was simply excellent. This year the car (supplied by Budget but was subcontracted to Avis) wasn't supplied with an engine block heater, but temperature did not drop below minus 10ºC so happy to report did not cause a problem.

Highly recommend using them.

Mark Harmon´s profile

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Mark Harmon
Reviewer
United Kingdom

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