Miss kirsty nicholson´s profile

Reviews (1)

boohoo.com

fast delivery but product was faulty

Second time in using boohoo.com i order address and when got here hadn't been sewn properly at the back were the back were the zip meets the fabric all just came undone massive hole at the back and was suppose to wear it the same night it came so was disappointed.

27 February 2013

Reply from boohoo.com

Hi Kirsty,

Thank you for your comments and I am really sorry to hear that this has happened.

We pride ourselves on delivering the best quality of product the most affordable prices for our customers. The vast majority of the reviews that we receive about our products are very positive, but we take any issues very seriously and look to constantly improve our products, taking learnings through customer feedback and items that are returned due to faults or quality issues.

I can confirm that it is possible to return this item to us using our free returns service for a refund.

If you ever have any concerns regarding your boohoo order in future, please contact our customer service team at customerservices@boohoo.com as they will be able to offer further assistance.

I apologise for any inconvenience caused.

Kind Regards,
Charlie

Miss kirsty nicholson´s profile

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Miss kirsty nicholson
Reviewer
United States

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