Mr Michael Ax´s profile

Reviews (1)

Fine products, but took some time to get it right

Bought boots for my girlfriend. First got two left foot boots - return. Then got two right foot boots. Third time got at correct pair.
Return and refund was ok, but took a little too long to get a correct pair.....

27 February 2013

Reply from

Hi Michael,

Thank you for your comments and I am really sorry to hear that this has happened.

When these issues occur our customer service team is on hand to help rectify them as fast as possible. Please be assured that this was forwarded onto our Quality Control Team for them to investigate.

I hope that you do not judge the company on whole with this issue and that it does not put you off shopping with us again.

I apologise for any inconvenience caused and I do hope this has all been resolved.

Kind Regards,

Mr Michael Ax´s profile

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Mr Michael Ax
United States