Mrs jade swain´s profile

Reviews (1)

boohoo.com

Horrible

The dresses & top I ordered was never a medium I'm usually a size 10-12 but I couldn't even zip them up. The products were all forced into a parcel bag and when I pulled the products out they were all creased and I felt the material & it's cheap stretchy stuff you would buy off Skegness market. I read the lable and all the products you couldn't use an iron on worst site ever and will never use again. Never heard anything about my refund yet either after 1week off being sent back.

27 February 2013

Reply from boohoo.com

Hi Jade,

Thank you for taking the time to leave your comments and I am really sorry to hear that you are unhappy with your purchases.

Please be advised our products are sourced from different manufacturers, therefore size variations may occur with different style clothing. I apologise for any inconvenience caused.

Regarding your refund, as advised on the website, this process can take up to 21 days, although the majority of our refund are processed well before this period.

I have sent you further information regarding this to your email address registered with boohoo.

Kind Regards,
Charlie

Mrs jade swain´s profile

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Mrs jade swain
Reviewer
United States

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