Mark J Shackleford´s profile

Reviews (3)

Very good sevice

Very good service.
as the flowers went to an employee so far had no feed back about them.

Secret Escapes

overal poor

the promise was not realised. Poor quality Hotels, last minute changes then to top it all the last night stayed where we suppose to stay at the start and that was 5 star!!!!
Whole group will be complaining

28 February 2013

Reply from Secret Escapes

Dear Mr Shackleford,

I am very sorry to hear that your holiday was not as expected. Having checked through our system I cannot see any contact from you regarding this. I am very to get some details as to how this happened. Would you mind emailing our customer support team at and make it for my attention.

Kind regards

Shane Simpson
Head of Customer Services

Mark J Shackleford´s profile

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Mark J Shackleford
United Kingdom