I noticed that the Yamaha Guitalele I ordered was the last one in stock, so I attached a note to my order with a request NOT to send me an ex-demo model. The instrument arrived in a timely manner, with full updates via email as usual. But guess what? It was covered with grubby fingerprints and had the odd ding. Definitely ex-demo/display! To me, that's like buying a second hand item at the new price. Perhaps that's how Tone got rich? The guitalele was only fifty-odd quid, so I couldn't be bothered to take it up with Rich Tone, but if I ever shop again with them in future I will certainly not order the last one in stock! Incidentally, despite it's grubby condition the guitalele is great fun and terrific value. Well done Yamaha, could do better Rich Tone.
The price for the guitar I wanted was way cheaper on this website than anywhere else and shipping was included. I was emailed and texted to give me first a date and then a one-hour time slot for delivery (along with options in case I couldn't be there at the time), a real bonus because it meant I could plan the rest of my day. Other vendors should use that system! I've bought and sold hundreds of guitars and used a great many couriers - I can't find any fault with this seller and can heartily recommend them to anyone.
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