Recently bought three 3D tv from Currys and foolisyly took out the premium cover at £9 per month. After 3 month went back on to there Web sight and noticed that the price was £7 for exactly the same warranty. I phone KnowHow and ask why my current policy didnt reflect the new price. Their answer was abrupt you took out the agreement at £9 so that is what you pay.So I said I would cancel all three agreements, of which they said why not take a new agreement at the new price , of which I agreed and cancel the old agreement with a new direvt debit mandate. I asked should I cancel the orginal Direct Debit , they said No it will automatically be cancelled.
Yes you guessed right they have taken out both payments by direct debit and not cancelled . I have registered my complaint but no answer.
This KnowHow will sendCurrys the same way as Comet to the wall.
Buy electrical goods from Tesco far better deals.
Danny Friday found this review useful
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