Phil Alder´s profile

Reviews (1)

Black Sky Retail Ltd

No communication, item not delivered

Ditto to the review before this one. Wish I'd just gone and ordered with another business. Bought an expensive monitor and so far nearly two weeks on there's no sign of it. Only had automated replies through their 'support' system.

Got one email claiming my item had be dispatched and that I would receive further emails with tracking details but that was nearly 10 days ago. And I never did get those tracking details.

Appears to be fraud and a now empty website doesn't inspire confidence!

UPDATE: 30/03/2013
After 5 weeks of waiting and presuming my money was down the toilet and gone, the monitor I ordered arrived! It was exactly as per the one I ordered and new. Bizarre experience all round, terrible communication, terrible customer service and REALLY slow delivery but in the end I did get what I ordered! That being said I wouldn't touch them with a barge pole in the future.

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Phil Alder
Kirriemuir, United Kingdom