Trying to return an item is impossible! It tells you to log in to your account to process an email but when I do this it tells me I haven't placed an order. I sent an email on Wednesday and still no reply. Won't be using them again. No telephone number either, I see others have had this problem too. I wish I read this beforehand. Left with an item which was supposed to be a gift which is too small
Don't be fooled by the "excellent" comments, note how none of them have returned anything! Useless!
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