Lawrence Way´s profile

Reviews (1)

GSF Car Parts

Purchasing parts from GSF web site.

I want to upgrade the front brakes on my wifes Merc SLK and emailed GSF to ask whether they supplied 'grooved discs'. I had a reply with the part number for Brembo Max discs which I ordered and also asked online with chat to get some Brembo pads and was informed of the part number for them. The problem with the web site is that you do not know the manufacturer for the parts as each part is marked 'standard' or 'premium'. When I received the discs and pads I was very disappointed to find that GSF had supplied Jurid discs even though on the invoice was marked as Brake Disc - Brembo 'Max'. The pads were Brembo but the discs were of inferior quality and oiled to stop them from rusting which the Brembo discs do not require as they are rust free.
I telephoned GSF and he checked to see if they had any Brembo discs in stock which they had none so I returned both discs and pads for a full refund.

05 March 2013

Reply from GSF Car Parts

Dear Lawrence,

Thanks for your review.

Apologies for this stock error that caused you the inconvenience. I can also see your order was refunded quickly for you.

Please contact us at website.sales@gsfcarparts.com with any issues that still need to be resolved, or ring us on 0121 626 7981, with details of your order to hand, so we can bring this to a swift conclusion.

Regards.
The GSF web sales team.

Lawrence Way´s profile

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Lawrence Way
Reviewer
United States

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