Ordered items, received email to say they were damaged in cargo so they couldn't supply, asked for refund and cancellation of membership, was sent a cheque rather than refund back to my card, cheque eventually arrived made payable to Mr, I'm female and bank wouldn't accept. Still waiting to get this resolved since 11th October. No customer service at all I have had to repeatedly contact them and not got anywhere for my trouble. Items I purchased that they said they couldn't provide continued to show as available on their site.
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