I made an order from this site on january 22, my order being dispatched on january 23. It's been 25 working days and more than a full month and I haven't received it yet, I have already tried contacting customer services, first time was 9 days ago and all I'm getting are automated replies. I'm very worried because of the reviews I've read here. I made an order through 2 other UK sites, offering free worldwide shipping, and my packages are already here, even though those orders were made 2 weeks ago.
UPDATE: Finally, after almost 2 months of waiting, I received my package.The waiting time is a hell, the customers service is a nightmare, just because of this 2 reasons I wouldn't recommend Beauty Bay. Other than that, everything arrived in good condition, except for the case of my palette, which its a bit damaged, but oh well, at least I received it.
Michelle Chapman found this review useful
I'm very satisfied with my purchase in feelunique. I ordered 7 items, in two different orders. I didn't have to wait more than 10 working days, about 2 weeks, to get my 2 orders delivered at home. For me that's pretty outstanding to have to wait only 10 working days, as they claim they'll deliver in their website, having that I have had a bad experience with beautybay (26 working days, order still missing). which is also from the UK
I love the book depository. It is always the first place i visit when I'm trying to get a book that I couldn't find elsewhere. The delivery times are prudent, my books always arrive on the estimated date of delivery, and everything inside the package has been in order. I would highly recommend this site to anyone needing to buy some books.
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