I've had a few issues with my server (but I also know people with 123 who haven't had any) but universally, the support staff have been top drawer and have exceeded my expectations.
I have a VPS which became corrupted due to a 123Reg upgrade, in my mind this is unacceptable but the support staff helped me get things back up online.
You can't help but feel that support sometimes have their hands tied by policies they have no control over, but if it came down to it, I would recommend 123Reg and I have been very satisfied by the customer service if not necessarily the reliability of my purchase.
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