some days before I booked a flight from Addis Abeba to Jimma in Ethiopia. Till now I haven't got an booking confirmation, but no ticket.
So I don't know whether I could fly or not.
I was surprised. because I got 10 min. later an answer, but this hasn't cleared the problem. I phoned with the service number and the problem could cleared at once.
So I give 5 stars, especially because of the quick problem solving
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