Ordered a headset which on the site was showing in stock, expected shipping day came and went with no notification. Looked at web-site and saw item was out of stock - easy to guess what had happened - they never had any. Two days after expected delivery date and finally get an e-mail asking me to call them. So I called and was told that there was none left and they weren't expecting any so will issue a refund. I feel they could've been more on the ball and identified this much sooner saving me a week without a much needed headset which I've sourced elsewhere.
Never signed up to them and received an unsolicited e-mail, they claim I signed up for e-mail via a 3rd party - I NEVER give permission for this and have always tracked down any company responsible for selling details on and reporting them to the ICO. Unsubscribed via their link and sent a request to them to delete my details and disclose how they were obtained. Definitely wouldn't ever buy via anyone that uses 3rd party e-mail lists, such a bad practice hardly ever done by any reputable company.
Further to their response the e-mail I received states:
"This email is sent to you because you registered to receive advertising from a 3rd party" Sounds like a 3rd party mailing list to me.
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