Phil Dawes´ profile

Reviews (1)

Top Battery

Avoid! Avoid! Avoid! Just One Big Headache

This company claims to be based in the UK; they are NOT. They claim that delivery will be 3-5 working days, then acknowledge the order with a 5-9 working days delivery. Their returns policy is simply lies. They sent completely the wrong item then simply ignored any communication from me. PayPal have been brilliant; they reimbursed me very quickly. To obtain a refund I had to return the item but 'tracked return postage' to China was almost as much as the purchase price of the battery. Chinese customs are 'super strict' and need to contact the consignee; but they are unable to. If Top-Battery refuse to accept delivery I could be charged for return shipment. Just one big headache. Avoid! Avoid! Avoid!

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Phil Dawes
Nottingham, United Kingdom