Alec Douglas´ profile

Reviews (2)


good quality well made easy to fit, let down by poor delivery information

The product looks of good quality and was made to the size I specified. Frankly I was amazed it came with no fitting instructions at all. Not sure if this is standard, I assume not, as I would have thought they needed to be supplied by law.
For certain they need to improve their delivery system. I phoned to ask delivery day, drove 37 miles into London to wait at the flat as they said delivery between 8 and 6!

Waited 6 hours, phoned again to be told they had been left with a neighbour the day before! The neighbour was out. You would think the carrier could have left a note!

Anyway god product. Very poor carrier.

13 May 2013

Reply from

Dear Alec Douglas,

We are sorry to hear no instructions were included, we provide a copy on the product page as well.
The delivery service is an open all day service and we inform the customers by email when the order has been sent for delivery.

Best regards,


A good product well fitted

The sofa I ordered was as ordered, and they fitted it well and on time.
no complaints at all.

Alec Douglas´ profile

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Alec Douglas
United Kingdom