I am very happy with all the sanitary ware bought from Victoria Plumb and with their prompt, reliable service. All items look very nice and are good value for money. There was a broken item which was replaced very quickly.
The removal of one star is really down to the delivery. Two of my deliveries were small and came very quickly by mail but this is the information given for large deliveries on the order confirmation:-
......'You will be contacted by our courier the evening prior to your delivery with a morning or afternoon delivery slot, and again on the day of delivery with a 3 hour time slot.'.......
None of this happened on either of my deliveries and the carriers were not very obliging. On one delivery I had an Email to say it would come between 7 am and 10 am. It arrived at 3.30 pm. I was very lucky that the plumber was there to take it all in.
After years of driving to the nearest garden centre and lugging back heavy bags of cat food and wild bird food, I've discovered Pet Supermarket! Cheaper, far less effort. Everything ordered so far has turned up exactly as ordered and with good long sell-by dates. I am very impressed - Thank you for a great service from me, my cats and my garden birds.
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