Ordered a wowcher bit had to cancel ; sent an email & requested a refund via the online link - took wowcher over 10 days to respond and a further 5 dAys to get my money back.
Have since purchased a 2nd deal (bought the same item twice - 1 for a gift) - wasn't happy about having to pay p&p twice even though it's to the same address so will see if it arrives in 2 separate packages. Redeemed 4 days ago & still waiting for this to show on my account. It stated up to 10 days for delivery which is another negative so shall see how much longer I have to wait. Not happy that it's still not showing on my account let alone dispatched. Take my money quick enough but take over 2 weeks to refund and for 2nd purchase I have no idea what's happening!! Making me very wary about ordering any further items. Will see what happens over the weekend - so far not happy!
Received my wowcher today ; items are nice BUT after paying over £8 for P&P I expected them to come in a box separately and perhaps recorded delivery but they came in a flimsy envelope posted through my letterbox. Anyone could have opened it and taken the items. Oh also was posted 2nd class and weighs next to nothing so majorly ripped off by P&P especially considering I ordered a large item from Amazon that weighed a lot but yet postage was free, came recorded delivery and was packaged securely oh also arrived the next day!! Wowcher take note!!!
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