Basically the Warranty is useless, Warning to anyone that wants to Buy from CEX, it's a disgrace,. it wasn't a Good experience and is my last experience they have no communication skills they don't have a head office number, they have a useless email system that doesn't work it's nasty.
WARNING TO ANYONE, NEVER BUY FROM A COMPANY THAT DOESN'T HAVE PROFESSIONAL CODE DRESSED STAFF NEVER BUY FROM A COMPANY THAT DOESN'T HAVE A GOOD RETURNS POLICY AND NEVER BUY FROM A COMPANY THAT DOESN'T HAVE A DIRECT PHONE NUMBER
The staff look like criminals, they Dress inappropriate and i mean you'll be shocked one of them looked like a Punk rocker, and tattoos all over the arms hands and one girl had mixed colour Hair, with rings all over the nose and lips,its unprofessional seriously CEX needs to be investigated
This what happen to me this was for a very expensive laptop for £980 it actually had a blue screen on the furst day i bought it but i thought it was the drivers updated them and went away and 2 days later it came back the blue screens, took it back 6 days later it kept on doing Blue screens of Death, and random Boots, the staff at CEX are Terrible they didn't care i put it in for 2 days repair went back and all of a sudden they said it was my fault they blamed me for dropping it, ''CONFUSED''.
I'll repeat don't Buy from CEX its at your own risk
apparently this is the policy from CEX and it's Bad really Bad, they don't claim responsibility for faulty Items they get Rude and Horrible about things it's not right it shouldn't be like this, trading standards needs to investigate CEX.
So i'm sitting here thinking i didn't Damage The laptop, i look after my STUFF i can't believe the way I've been handled they need to respect customers.
it's been sitting on my desk for 6 days since i bought it from CEX, and now I'm complaining to the financial ombudsman, the manager didn't care all they did was moan so unprofessional trying to chuck me out the shop i was so upset i nearly cried.
Russ Taylor found this review useful
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