On a recent holiday in Aberdeen I wished to purchase a book by Anne Cleeves, after searching the book section and not finding what I required, I saw an assistant at the front of the store who I asked for assistance " Excuse me, can you tell me if you have Anne Cleeves recent book" the reply was "the book section is up there" I replied and said "I've already looked, but didn't see it" again she replied "the book section is up there" before walking away, I at least expected her to come and look, or ask another member of Staff if she didn't know.
Needless to say I won't be shopping in W H Smith in Aberdeen when on holiday there again.
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