Zhivka Marinova´s profile

Reviews (1)


Very Bad Service! Do not use !!!

I have booked 2 tickets 3 weeks prior to my flight. I was on the stop 10 minutes earlier and waited 20 minutes to find out that the bus I had to take has already been there and left. So the next bus which was a van with no more than 20 seats and on the stop were waiting more that 20 people. The driver didn’t speak English! He was trying to board people from 4 o’clock and as we were for the previous bus, which didn’t, turned up at all he didn’t allow us to travel. On the other side he was taking people who were for 6 o’clock and were there earlier. What a *****! Anyway we were about to be late for the flight so we had to take a cab which cost us £65. You can imagine how annoying that was. And that is not all.
I have contacted Easy Bus on the same day by email, by post …no reply …then I have send them 3 more emails …..nothing at all. They didn’t care at all at least to refund £25 from the tickets that we haven’t really used because of their bad service.
At the end my trip to the airport cost more than the flight itself!
Do not use EasyBus services if you don’t won’t to have troubles!

Zhivka Marinova´s profile

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Zhivka Marinova
United Kingdom