I ordered 3 teacups & saucers online for my mum as a Mother's Day present (she loves beautiful china!) and found them on the Haven's website. The ordering system was easy, and checkout painless. A free gift-wrapping service was a great add-on and when the items arrived a day later they were indeed individually gift wrapped beautifully. As its not Mother's Day until next Sunday I am not, of course, certain of the items contained within but I cannot hear anything jangling inside so assume they're in one piece and as ordered. Would recommend.
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