I sent off 2 iPhone 4's in as new condition and was quoted £278.00 for the pair.
Both phones were in perfect condition, had spent their life in a case and before I sent them, I had to remove the screen protector and the original apple rear plastic protective sheet, I can not stress how immacualte thease phones were!, i sent them individualy wrapped in bubble wrap and in a jiffy bag, by special delivery (Which cost me over £7.00), to be told both phones were badly scratched and cosmeticaly damaged and the price was reduced to £250.20 for the pair!, I rang the customer service people and was told that I could open an investigation, but that could take weeks, I will never use Cash My Fone again, And if i was ever going to sell any future phones, I would double check that the possible future company was not a subsidery of Cash My Fone either!
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