Daniela C´s profile

Reviews (1)

PRC Direct

Troublesome and me doing all the work.

Nobody contacted me within the first 48 hours as promised. I had to call to arrange delivery myself and the person I spoke to seemed to want me off the phone as soon as possible. I called on the morning of delivery (had taken day off work) as they had not sent any confirmation and was angered to be told it wouldn't be that day. They made up a story about the driver's father dying - which was an obvious lie. I rearranged delivery for that weekend but overall service was just not good enough. I was also then left to call them the evening before to confirm that the delivery was still going ahead as rearranged. On the morning of delivery the driver needed instructing and directions to get here! All in all, it's been a troublesome transaction & I won't be using them again.

Daniela C´s profile

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Daniela C
United Kingdom