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Chocolate Now!

Delivered far too early for Mother's Day

I have been buying chocolates from Chocolates Now for a few years because my Mother enjoys them so much and they normally deliver within the specified time frame chosen. This year I ordered chocolates to arrive for Mother's Day, between the 7th and 11th March and they were delivered 27th February, thus spoiling the present idea.

03 March 2013

Reply from Chocolate Now!

Hi Mandy,
I'm very sorry for the mix-up! Our webserver seems to have "lost" the dispatch date, so it came up as "ASAP", which is why we sent your order out straight away. Our records do, however, say delivery should be 7th-11th March, so I really don't know what happened! I have sent this on to our technical team to look into, but it was probably caused by a temporary network glitch. Please accept my sincere apologies for spoiling the surprise - Vicky.

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Mandy
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United Kingdom

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