Graham West´s profile

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Couldn't care less!

I bought my wife a compact camera from Currys on 24th December as a Christmas present because she wanted a small camera to take to Malta in early March. Checked it when purchased then left it unused until the day before she was due to go. She then found that it kept freezing and had to take the battery out to reset it. Took it back but they refused to replace it. I explained that a repair was no use in her circumstances. The manager was uninterested and unhelpful. When I rang customer services they reported back to me that the manager accused us of being rude, which was not true. Now we are banned from that store. Good. I will never set foot in any of their stores again. Very bad customer care and service.

Graham West´s profile

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Graham West
United Kingdom