Wow, viagogo just officially went on my most hated items list. I booked my ticket to watch the Manchester United Vs Real Madrid at Old Trafford on the 5th of March. I booked my tickets over a month now, before the 1st leg was even played. I am a resident of Canada so i made travel and hotel reservations a few week backs. Unitl a few days everything seemed in order I even recevied a conformation that my tickets will be shipped soon. Yesterday though, thats 4 days before matchday, i recieve a call from viagogo informing me that they have simply "cancelled" my tickets and will be refunded the amount. I dont understand how that is possible, I dont understand how they do not confirm with the buyer a week or so before hand that the tickets are still avalaible. Moreover, i paid 727 CAD for 2 tickets, got refunded just 650, and now considering buying 1 similar ticket for 1200 CAD because i travelled across the world for this event. My campanion ofcourse has backed of as it is out of his budget. I will not reccomond viagogo for anyone in my life, on the contrary I will dedicate some effort into spreading the word on how awful my experience has been with them.
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