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Reviews (1)

Transair Flight Equipment

Not too happy right now

Placed an order for pilot headset for my son for his birthday, well in time. Nothing on web site to say they are out of stock. Now have to wait up to three weeks for new delivery.

04 March 2013

Reply from Transair Flight Equipment

Dear Mrs Unhappy,

Thank you for your review.

I regret that we are currently unable to offer real time stock availability on our website, and therefore contact customers if there is a delay in despatching their order.

As we explained in our e-mail, we are expecting a delivery in early March. Unfortunately, our supplier has been out of stock, however they have advised us that we should receive them in the next few days, and we confirm that your order will be despatched, as soon as they come into stock.

Please note, if you are paying via credit card, we do not charge for any item until it is despatched.

Best Regards

Andrew Bacon
Customer services
Telephone: +44 (0) 1273 466 000
Fax: +44 (0) 1273 462 246

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Mrs Unhappy
Reviewer
United Kingdom

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