Nick W´s profile

Reviews (2)


The worst mail order shop there is

I am tempted to say the worst retailer there is but the in-store operation is borderline OK. The phone and internet ordering system is appalling. I run a small electronics business and Maplin is always the last choice for materials or parts. Try Farnell, CPC, Rapid, RS but steer away from Maplin. They appear to have three major problems 1. They employ under qualified staff on minimum wage who don't care about their work - and who can blame them, 2. The 'picking' process in the warehouse has no checking Barcode system to detect errors, so incorrectly picked items are not spotted (and this is an electronics company !), 3 And the customer service department is out of the stone age - you might as well have a room full of monkeys running the show. I avoid them whenever possible.


Not really the service I was hoping for

My order was incomplete - the major item (CISS) was missing, and the missing item when it arrived had no instructions with it at all - not very helpful. I have had similar issues before.

Nick W´s profile

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Nick W
United Kingdom