I am tempted to say the worst retailer there is but the in-store operation is borderline OK. The phone and internet ordering system is appalling. I run a small electronics business and Maplin is always the last choice for materials or parts. Try Farnell, CPC, Rapid, RS but steer away from Maplin. They appear to have three major problems 1. They employ under qualified staff on minimum wage who don't care about their work - and who can blame them, 2. The 'picking' process in the warehouse has no checking Barcode system to detect errors, so incorrectly picked items are not spotted (and this is an electronics company !), 3 And the customer service department is out of the stone age - you might as well have a room full of monkeys running the show. I avoid them whenever possible.
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