This was my first purchase from Zavvi. I was slightly wary as some review sources gave warnings, whilst others applauded the service. My experience coincided wholly with the latter. Communication was faultless, delivery was fast and included the "recorded" service at no additional cost, and the DVD set was exactly as ordered. Perhaps I was lucky, I think not though - it all just worked seamlessly. Certainly, I will be happy to use this supplier again and trust you'll enjoy the same experience.
Having spent close to a half century taking the traditional route and entrusting most of my major financial transactions to banks, it was a significant step to break from this and arrange a foreign currency transfer through HiFX. All fears were misplaced. The exercise was clear, simple, very fast and faultless. As new to this procedure I particularly appreciated being contacted in person on no fewer than four occasions to ensure that I was comfortable with my decisions, that all was progressing to my satisfaction and that I had no unanswered queries. I think this "human factor" is so important, particularly so during an initial experience, and recognition of this does great credit to the company.
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