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Reviews (1)

Victoria Plumb

Value for money but dodgy delivery!

First time I've ordered with Victoria Plumb. Not the cheapest on some items as they claim to be.

Ordering was very easy and you didn't have to register if you didn't want , which I liked. The site was clear and I could view the items before purchasing.

I think delivery costs are expensive given that you don't have the option of a delivery slot and you're only told the day before when your items will come. Other websites don't charge for a non-allotted time slot.

My delivery arrived but unfortunately it was wrong. I didn't notice this until the shower door was due to be fitted and discovered I'd been given a side panel instead. I did ask the delivery drivers about checking but they didn't have a very good attitude.

I have to say when I called with regards to the error there was no quibble and the appropriate item is being delivered in good time with no extra charge. Mind you, I am left with a shower side panel as they don't return them!!!

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Annette Gulliver
United States