Glas Good´s profile

Reviews (1)

Aria

First impressions last.

First time I used Aria

Ordered a Dell monitor and the Paypal transaction ended up billing me twice (This is no fault of Aria ). Called Aria PC to TRY and explain what had happened, the customer service male representative who had an air of arrogance and was uncommunicative rushed me off the phone, very very cold.

I eventually sent an email to Aria himself and was quickly called back within the hour by someone different who set expectations and told me that my extra payment had been refunded and that my Monitor would be with me the very next day ( This person had excellent customer service and handling skills ). The next day I received the monitor and the extra Paypal payment was refunded. The monitor is fantastic no problems with it.

Sadly I will not use Aria again for any PC purchases as I could not deal having to speak to the same uncommunicative arrogant customer service rep in the event of a problem.

Glas Good´s profile

profile image of Glas Good
Glas Good
Reviewer
1980
United Kingdom

About