I have just come back from a hen do yeaturday that I planned for my best friend.
We had the whole weekend booked since February last year. I had numerous problems two weeks before going as we were evidently booked to do things on the wrong dates!! Even though my confirmations all state the right date!!
I got to the hotel and got a text from ten saying due to another admin error we couldn't do out cocktail making class!! No phone call no response to emails wouldn't answer the phone!! So when I rang the cocktail bar the manager told me they had not been paid!! Although we had paid release!! We had to pay again to do the session. I was on pins the whole weekend!!
It was awful now release still arnt answering my calls or emails regarding this!!
Awful company do not use I'm going to citizens advice and a solicitor to get our money back!
Julie Clay found this review useful
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