I simply cannot fault the service or prices in any way.
This company pretends to be professional and it's shareholder and top staff read like an A list of business. However, they patently choose fitting partners that are well below par probably because they accept a low return from Blackcircle. You will find yourself well and truly in the backstreets if you deal with them.
Needing a prescription item for our Cockapoo, I anticipated that obtaining it through an on line company would be (a) difficult, (b) very time consuming, and (c) really not worth the effort. How wrong could I be!!
The website is comprehensive and easy to use and even uploading my own vet's prescription was simple and straight forward. The prices are well below `ordinary' vets prices and my goods were delivered the following morning.
Service just does not get better than that!
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Thank you for taking the time to review your order –I am sorry to hear that our service has given cause for complaint.
From your order notes –I can see that one of our team has already been in touch regarding the matter and the details of your experience have already been passed to our network team.
When we encounter any complaint regarding one of our partner garages- the matter is taken very seriously as the garages are the public face of our company and any issues experienced by our customers ultimately reflects very poorly on us.
Please accept my apologies that you have been less than fully satisfied in this instance.
Kindest regards
Blackcircles.com