Andy Webb´s profile

Reviews (1)


Poor Customer Service

20th April 2013 - Finally this week the cheque arrived on the third attempt, sent by recorded post! Not sure what happened to the first two, but it must be down to Royal Mail once again!!!! I haven't cashed it yet, there's the next challenge:-)
I get the princely sum of £7 for an old Sony Ericsson, I have to accept that was the agreed amount as I was never sent an email giving me a price, and as I sent it five months ago, I can't remember.
Thank you Bozowi for sorting this out, and I have to say it was an interesting transaction. I shall miss our email exchanges which were always polite.
Unfortunately I still cannot hand on heart say that I would recommend you to friends or family, or yet even strangers.
Bozowi I bid you adieu and hope that you can iron out some of your customer services issues.......

Charlotte, Mike Ginman, Chris Carpenter, Max Corderoyand Chowdary Cy found this review useful

11 March 2013

Reply from Bozowi

Andy, thanks for your feedback - we're obviously very concerned about the issues you've raised. Please check your email - you'll have a message in your inbox regarding your outstanding payment, and we will be sure to resolve this issue for you as soon as possible.

Andy Webb´s profile

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Andy Webb
United Kingdom